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matlab license


Author Message
Written on: 31. 01. 2012 [22:10]
hhoffmann
Holger Hoffmann
Topic creator
registered since: 21.12.2011
Posts: 30
Hi,

I just got a few dozen job abortions out of nothing after it was running well for a few days already without problems:

------------------------------------------------------------
Warning: No display specified. You will not be able to display graphics on the screen.
License checkout failed.
License Manager Error -15
MATLAB is unable to connect to the license server.
Check that the license manager has been started, and that the MATLAB client machine can communicate
with the license server.

Troubleshoot this issue by visiting:
http://www.mathworks.com/support/lme/R2011b/15

Diagnostic Information:
Feature: MATLAB
License path: /sw/aws/numerics/matlab/MATLAB_R2011b/licenses/network.lic:/home/nhpghoff/.matlab/R2011b_licenses:/s
w/aws/numerics/matlab/MATLAB_R2011b/licenses/license.dat
FLEXnet Licensing error: -15,570. System Error: 115
------------------------------------------------------------

Does this come in often?

cheers,

holger


Written on: 01. 02. 2012 [09:07]
cochrane
Paul Cochrane
registered since: 14.09.2010
Posts: 145
Hi Holger,

"hhoffmann" schrieb:

Does this come in often?


actually, this shouldn't happen anymore. This is the reason why we have special "Matlab-nodes" so that we don't go over the license limit anymore. Could you let us know which job id that was? We'd like to narrow down the search to the license problem (specifically the time when the problem occured). Maybe we need to reduce the number of hosts where Matlab runs so that this doesn't happen again.

Cheers,

Paul
Written on: 01. 02. 2012 [10:09]
hhoffmann
Holger Hoffmann
Topic creator
registered since: 21.12.2011
Posts: 30
Hi Paul,

darned, I didn't keep the logs. 'banghead.gif'
Whenever it happens again, I´ll post the ID,

hasta luego,

holger


[This article was edited 2 times, at last 01.02.2012 at 10:10.]
Written on: 01. 02. 2012 [12:06]
gerdes
Andreas Gerdes
registered since: 14.09.2010
Posts: 50
Hi Holger,

unfortunately this was not a problem of too few licenses available, but a connection error. The error number -15 translates to "Cannot connect to license server system." while hitting the license limit would give -87 "Checkout exceeds MAX specified in options file."

The reason for error -15 is either a network error or the license manager was down at the time your job was about to start. This can happen in the morning, when we restart the LM in order to include recent changes to the configuration.

In case this happens again: just re-submit the jobs and they should run fine.
I am sorry for the inconvenience.

Best regards
Andreas
Written on: 12. 06. 2012 [19:00]
hhoffmann
Holger Hoffmann
Topic creator
registered since: 21.12.2011
Posts: 30
Hi,

I`m sorry to reopen this thread, but I'm running into license kills in the afternoon, possibly due to using the global opt. tbx?

Here the info from one of the jobs:
Job ran on: paris-n010.rrzn.uni-hannover.de
Module for Mathworks Matlab, version 2012a loaded.

Job-ID: 563856[401]
Job-Name: frost_UBA

This message was returned:
-----------------------------------------------------------

{License checkout failed.
License Manager Error -4
Maximum number of users for GADS_Toolbox reached.
Try again later.

To see a list of current users use the lmstat utility or contact your License
Administrator.

Troubleshoot this issue by visiting:
http://www.mathworks.com/support/lme/R2012a/4

Diagnostic Information:
Feature: GADS_Toolbox
License path:
/sw/aws/numerics/matlab/MATLAB_R2012a/licenses/network.lic:/home/nhpghoff/.matlab/R2012a_licenses:/sw/aws/numerics/matlab/MATLAB_R2012a/licenses/license.dat
Licensing error: -4,132.
}
>>
-----------------------------------------------------------

What should I do?
kind regards,

Holger

[This article was edited 3 times, at last 12.06.2012 at 19:11.]
Written on: 13. 06. 2012 [09:21]
hhoffmann
Holger Hoffmann
Topic creator
registered since: 21.12.2011
Posts: 30
Hi,

another error -87,147 ocurred on Job 563913[60]:

---------------------------------------------------------------
{License checkout failed.
License Manager Error -87
Checkout exceeds MAX specified in options file.
Contact your License Administrator to review the Options File.

Troubleshoot this issue by visiting:
http://www.mathworks.com/support/lme/R2012a/87

Diagnostic Information:
Feature: GADS_Toolbox
License path:
/sw/aws/numerics/matlab/MATLAB_R2012a/licenses/network.lic:/home/nhpghoff/.matlab/R2012a_licenses:/sw/aws/numerics/matlab/MATLAB_R2012a/licenses/license.dat
Licensing error: -87,147.
}
----------------------------------------------------------------

I googled:

http://www.mathworks.de/support/solutions/en/data/1-3NAL7R/index.html?product=ML&solution=1-3NAL7R

Can this be changed?
kind regards,

Holger

[This article was edited 2 times, at last 13.06.2012 at 09:24.]
Written on: 13. 06. 2012 [23:28]
cochrane
Paul Cochrane
registered since: 14.09.2010
Posts: 145
Hi Holger,

are other jobs running through ok? It could be that the license manager was restarted while one of your jobs tried to start. It'd be best to ask Andreas directly about this.

Cheers,

Paul
Written on: 15. 06. 2012 [08:47]
hhoffmann
Holger Hoffmann
Topic creator
registered since: 21.12.2011
Posts: 30
Hi Paul,

Andreas is helping me out to fix this - the way the jobs were submitted they were using way too many licenses. One solution could be to compile the routines prior to submisssion. We are testing this. The last jobs are still in the Queue (already for ~6 hours(?):

564270[].batch sa8 nhpghoff 0 Q all
564271[].batch sa8 nhpghoff 0 Q all

thx,

Holger



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